IT Systems Coordinator / IT Operations Specialist
Application Closing Date - 03 Mar 2019
Job Start Date - As soon as possible
Duration - 2 years, with the possibility of extension
Location - Berlin, Germany
Transparency International (TI) is the global civil society organisation leading the fight against corruption. In collaboration with more than 100 chapters worldwide and an international secretariat in Berlin, Germany, TI raises awareness of the damaging effects of corruption and works with partners in government, business and civil society to develop and implement effective measures to tackle it.
Main function: The IT Systems Coordinator / IT Operations Specialist provides information technology and information security leadership for TI-S. The role leads the helpdesk, administers and maintains the digital landscape, leads on infrastructure architecture and sets the application landscape in collaboration with the Head of Technology.
Starting date: As soon as possible
Duration: Limited for 2 years, with the possibility of extension
Location: TI-Secretariat (TI-S), Berlin/Germany
- Administers and maintains computer infrastructure and all configurations, including computer hardware, operating systems, and applications for 100+ users in Berlin and approx. 2000 clients globally (ITIL role “IT Operations Manager”)
- Oversees the operations of the internal helpdesk with two staff (ITIL level 1-3 support staff)
- Continuously assesses IT security compliance in a high threat environment with persistent attacks
- Determines and implements changes/upgrades to improve systems and network configurations
- Evaluates, tests and deploys all software and hardware upgrades to servers and clients
- Supports and fully engages in the exchange of learning and expertise within a community of learning practice across TI-S in Berlin and the global TI Movement
Knowledge, experience and skills:
- Relevant ICT degree and/or relevant professional qualification/s or equivalent experience in the ICT sector; certifications like Microsoft MCSE/MSCA or ISC2 CISSP are an advantage
- 5+ years of relevant work experience in a medium size international organisation
- Experience with network architecture and administration
- Knowledge of IT security and IT business continuity/disaster recovery
- Experience with Microsoft on-premise and cloud solutions (Office365)
- Entrepreneurial spirit with inner drive to further the organisation’s use of IT to new levels
- Good interpersonal skills with the ability to communicate ICT matters to individuals with diverse backgrounds
- Demonstrated experience in the not-for-profit sector is an advantage
- Professional language proficiency in English required; proficiency in German an advantage
- Commitment to the values of Transparency International
- Willingness to travel, if needed
Other information about the post and the location:
Transparency International and its global network offer an inspiring work environment with real learning opportunities and support. Berlin is an attractive metropolitan city with relatively low cost of living. (The Transparency International Secretariat supports successful candidates in applying for work permits, if needed.)
Qualified candidates should submit, preferably via email, a cover letter (mentioning the origin of the application) and CV in English (in one pdf file) to:
Deadline for applications is Sunday, 3 March 2019. Applications will be reviewed on a continuous basis.
Please note that only short-listed candidates will be contacted and that due to the high volume of applications it is unfortunately not possible to provide individualized feedback.
To learn more about Transparency International, please visit our website at www.transparency.org.
The international fight against corruption needs your expertise, your skills and experience, and your passion for social justice.
From our secretariat in Berlin and in more than 100 national chapters, Transparency International seeks professionals and volunteers with exceptional talent and commitment to join our efforts and make a contribution to a better world.
Important documents and information
- Gender and diversity policy
- Relocation allowance policy
- Grades and salary bands
- Purchase and procurement summary guidelines
- VAT form for tenders
- Code of Conduct: 4.3.2. Staff Recruitment / Non-preferential Treatment of Family and Friends
"Appointments to all positions will be made on merit, regardless of gender; region; religion; disability; family status; sexual orientation, etc. We are committed to open, fair, and transparent appointment, recruitment, hiring, and procurement procedures and practice. Family members, and friends and organisations with which we or our families or friends are associated, will not be accorded preferential treatment. […] To manage potential conflicts of interest, we will disclose such connections with potential applicants or candidates of whom we are aware. We will recuse ourselves from any recruitment or contracting process where we have a conflict of interest. We will ask shortlisted candidates to declare such relations at Transparency International Secretariat or with the Board of Directors. We will not allow situations in which close family relatives or partners are in a direct reporting relationship to one another."