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Information Management Advisor

Application Closing Date - 23 Jun 2019

Job Start Date - 08 Jul, 2019

Duration - up to 20 working days between 8 July - 30 August 2019

Location - remote, with travel to Berlin


Transparency International (TI) is the global civil society organisation leading the fight against corruption. Through more than 100 chapters worldwide and an international secretariat in Berlin, Germany, TI raises awareness of the damaging effects of corruption and works with partners in government, business and civil society to develop and implement effective measures to tackle it.

TI developed an application and database in 2009 to support national chapters to manage information securely and efficiently. The web-based application was put in place for the following purpose:

  1. Provide a case management system to record corruption reports and actions taken when managing cases of corruption (‘case management platform’) 

Each national chapter has its own installation of the case management platform. The existing custom-developed application has reached its end of life and TI wants to replace it with off-the-shelf or SaaS solutions. As the case management platform has become less functional, some national chapters have already replaced it with commercial or open-source solutions.  

In addition to the case management platform, each national chapter has separate digital platform(s) for two additional use cases:

  1. Provide a function for receiving identified or anonymous reporting (whistleblowing or complaints reporting) from the public of suspected acts of corruption. 
  2. Provide secure communication with complainants and clients (including whistleblowers) regarding their corruption complaints and cases. 

A survey was conducted by TI to assess how the 35 chapters who access the existing platform are using it, and to determine which open-source platforms are used by chapters for the three use-cases stated above.  

The Transparency International Secretariat (TI-S) in Berlin is seeking a consultant to review the survey results, develop good practice guidance on the three use-cases, and suggest architecture and develop an implementation roadmap for relevant solutions to replace the case management platform.


  1. Analyse and draw conclusions based on the available survey data and additional interviews with current users and developers of the six main digital platforms for the three use-cases (‘existing applications’). 
  2. Assess the features and technical state of the existing applications and all their installations. 
  3. To create a document of user requirements and good practice – likely divided into the three use-cases described above.  
  4. Develop a document with recommended off-the-shelf or SaaS solutions to replace the current case management platform. 
  5. Develop a suggested architecture and implementation roadmap for the most relevant solutions. 


1 day during the week of 8-12 July 2019 

Meet with project team at TI-S

29 July 2019 

Written report(s) on objectives 1 and 2.

Written plan for objectives 3 and 4. 

16 August 2019 

Draft report(s) on objectives 3 and 4. 

23 August 2019

Draft report on objective 5.

30 August 2019 

Final report on objectives 3, 4 and 5. 


Approximately 15-20 consultancy days is estimated, including travel to Berlin.  

All presentations and reports are to be submitted in English, in electronic form, in accordance with the deadlines stipulated above. The Consultant is responsible for editing and quality control of language. The TI Secretariat retains the sole rights with respect to all distribution, dissemination and publication of the deliverables.


The Consultant should have the following qualifications:


The Consultants should provide their estimated total fee as a lump sum or as standard daily or hourly rates, before any VAT or other charges.

For Consultants based in the EU, EEA and Switzerland

Transparency International e.V. (Secretariat), (TI-S) is registered as a Business Entity in Germany with VAT identification number DE273612486. In order to determine the Value Added Tax (VAT) implications of this tender, we kindly request that Consultants fill out the VAT Form for Tenders/Vendor Form (instructions inside the form) and submit the completed and duly signed form along with their email application.

The link to the VAT Form for Tenders/Vendor Form is available below.


The application should include the following documents in English:

Please indicate ‘Information Management Advisor’ in the subject line of your email application. Applications should be sent in English by email to Daniel Eriksson at DigitalConsultancy@transparency.org    by close of business of Sunday 23 June 2019.

Please note that only shortlisted applicants will be contacted.

Guidelines for handling overhead and travel expenses


Regular overhead expenses associated with the Consultants maintaining their place of business, such as rent, telephone, utilities or stationary, are included in the Consultant’s professional fee, except where explicitly agreed otherwise in the contract.

2.        Travel

Travel and accommodation expenses will as far as possible, and where applicable, be recovered from the institutions and companies hosting events or using the outputs provided by the Consultant.

Where such cost recovery is not possible, all travel is subject to prior approval by TI-S staff responsible for the financial management of the Project or TI Budget Line that will support the costs of travel. TI shall not issue travel advances to the Consultants. For accommodation or travel by air, rail or coach, they will instead have to contact TI-S that will make travel arrangements on the Consultant’s behalf.

All travel booked by TI-S will include travel health and accident insurance with worldwide coverage and Economy class only; accommodation will aim to achieve best value for money up to a 4-star category.

Consultants shall be entitled to invoice TI-S only for local transportation and visa cost (if applicable).

Subsistence allowance (per diems) and expenses for individual meals cannot be claimed. These are part of Consultant’s business expenses.


The international fight against corruption needs your expertise, your skills and experience, and your passion for social justice. 

From our secretariat in Berlin and in more than 100 national chapters, Transparency International seeks professionals and volunteers with exceptional talent and commitment to join our efforts and make a contribution to a better world.


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